Working-class, Seven Sisters-educated autodidact. I have the sensibilities of an artist with the calculated skepticism and rigor of a scientist. I tend to think most effectively when walking, slow running, or time alone in the redwoods with a sketchbook.
A short list of my biases:
- Coffee should be roasted dark and never made weak.
- Most things worth cooking can be cooked in a cast iron pan.
- The reason for being is art and belonging.
- Money is velocity towards a goal and not the goal itself.
- Good design IS good business.
- A good business is that which doesn’t requires exploiting the attention of the customer or the will of the workers or lying to the public or stakeholders.
- In 2000 I proclaimed to the {future} president of Commission Junction, “Besides shopping, the internet will only ever be useful for two things: cats and porn.” This is still the case.
- VR is a greater force for good than the internet ever was.
- The perfect education for well-rounded, compassionate humans is a liberal arts education.
- Excellent personal branding and dab hand at social media are not equivalent to depth, judgement, experience and expertise.
- People who label themselves “experts” when others don’t typically aren’t.
- Getting seniority at work is is not “I had this job for two whole years!” It is “I fucked up a real big thing and I learned how to never do that again and all of the ways to avoid it in the future and it made me better at this job.”
- Raw & wild intellectual horsepower with heaps of unorthodox thinking over a tony college degree any day of the week.
- The things that make a great product manager are the same things that make a great human: practice, getting it really wrong and wanting to crawl into a hole and hide for life then coming out and practicing some more with humility and grace for yourself and others.
- If you want to be a really great product manager don’t work at {insert Tech Giant here}. Work at as many places as possible doing as many things as possible for as long as possible – diversity and range are the key- in those big places you are forced to focus on maybe one ridiculous KPI such as let’s get a million people to a toggle this one radio button. Ugh! It’s boring and you only learn how they want YOU think and do product.
- Working with bad teams and reckless companies with absolutely batshit founders is the only way to learn how to operate in almost any environment.
- Has anyone made great contributions to their discipline done it while watching Netflix, scrolling through IG and talking on the phone? I doubt it.
- True intelligence understands that AI isn’t.
- There are no hacks for productivity unless you call sitting down and getting shit done “a hack.”
- If you are a d-bag and an asshole professionally, you are probably a d-bag and an asshole IRL.